Vinted Shoppers Share Displeasure Over Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's garments without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Changes
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.
